Effective Date: 01/12/2023

Introduction

Welcome to Prottasha Shop! We are committed to protecting your privacy and ensuring a secure online shopping experience across Bangladesh. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services.

1. Information We Collect

Personal Information: This includes your name, address, email, phone number, and payment details.
Account Information: This includes your usernames, passwords, and purchase history.
Technical Information: This includes your IP address, browser type, operating system, and access times.
Usage Data: This includes information on how you use our website and services.
Cookies: These are used to track activity and hold certain information.

2. How We Use Your Information

We use the collected information for various purposes, including:

Service Provision: To provide and maintain our services.
Transaction Processing: To process and confirm your purchases, and to send related information such as order confirmations and invoices.
Account Management: To manage your account, provide customer support, and communicate with you about your orders and inquiries.
Communication: To send you promotional messages, marketing communications, and updates about our services and offers.
Improvement and Security: To monitor and analyze usage and trends to improve our services, and to prevent fraudulent transactions and ensure the security of our website.
Legal Compliance: To comply with legal obligations and to protect our rights and interests.

3. Sharing Your Information

We may share your information with:

Service Providers: Third-party vendors who assist us in operating our website, conducting our business, or providing services to you. These parties have access to your information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
Legal Requirements: When required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of Prottasha Shop, our customers, or others.

4. Security of Your Information

We implement a variety of security measures to maintain the safety of your personal information. These measures include encryption, firewalls, and secure socket layer (SSL) technology to protect your information during transmission. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

5. Your Data Protection Rights

In Bangladesh, you have certain rights regarding your personal data:

Access: You have the right to request copies of your personal data.
Rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.
Erasure: You have the right to request that we erase your personal data, under certain conditions.
Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
To exercise these rights, please contact us using the contact information provided below.

6. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date at the top. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of the service after any modifications to the Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

7. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Prottasha Shop
Phone: 01580 574 227

Prottasha Shop
Thank you for shopping with Prottasha Shop! We value your privacy and are committed to providing a safe and enjoyable shopping experience.