Effective Date: 01/12/2023

Welcome to Prottasha Shop! By accessing and using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

1. General

These Terms & Conditions govern your use of Prottasha Shop’s website and services. By using our services, you agree to these terms in full. If you disagree with any part of these terms, you must not use our website or services.

2. Eligibility

You must be at least 18 years old to use our website and services. By using Prottasha Shop, you warrant that you are at least 18 years old and legally capable of entering into binding contracts.

3. Accounts

Registration: To access certain features of our website, you may need to register for an account. You must provide accurate and complete information during registration.
Account Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Notify us immediately of any unauthorized use of your account.


4. Orders and Payments

Order Acceptance: All orders placed through our website are subject to acceptance. We reserve the right to refuse or cancel any order for any reason.
Pricing: All prices listed on our website are in Bangladeshi Taka (BDT) and are subject to change without notice.
Payments: We accept various payment methods. By providing payment information, you represent and warrant that you are authorized to use the payment method.


5. Shipping and Delivery

Delivery Locations: We deliver to major cities in Bangladesh including Dhaka, Chittagong, Khulna, and Sylhet.
Shipping Times: Estimated delivery times are provided at checkout. Delivery times may vary based on location and product availability.
Shipping Costs: Shipping costs are calculated based on your location and the weight of the items.


6. Returns and Refunds

For information on returns and refunds, please refer to our Returns Policy.

7. Privacy

Your use of our website and services is also governed by our Privacy Policy. Please review our Privacy Policy to understand our practices.

8. Intellectual Property

All content on the Prottasha Shop website, including text, graphics, logos, images, and software, is the property of Prottasha Shop or its content suppliers and is protected by applicable intellectual property laws. You may not use any content without our express written permission.

9. Prohibited Activities

You agree not to:

Use our website or services for any unlawful purpose.
Violate any applicable laws or regulations.
Infringe upon or violate our intellectual property rights or the intellectual property rights of others.
Transmit any worms, viruses, or any code of a destructive nature.


10. Limitation of Liability

To the fullest extent permitted by law, Prottasha Shop shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from your use of our services.

11. Changes to Terms & Conditions

We reserve the right to modify these Terms & Conditions at any time. We will notify you of any changes by posting the new Terms & Conditions on this page. Your continued use of the website and services after any modifications indicates your acceptance of the new Terms & Conditions.

12. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of Bangladesh. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Bangladesh.

13. Contact Us

If you have any questions or concerns about these Terms & Conditions, please contact us at:

Prottasha Shop
Phone: 01580 574 227

Thank you for shopping with Prottasha Shop! We value your trust and strive to provide you with the best shopping experience possible.